In Hospital Support

Within the hospital setting HeartKids NSW/ACT is an authorised third party that delivers support via our dedicated and caring Family Support Coordinators (FSC’s). Our FSC’s offer support at both The Children’s Hospital Westmead (CHW) and Sydney Children’s Hospital, Randwick (SCH).

If your child requires hospitalisation, please contact a Family Support staff member, our FSC’s are there to help, they can provide emotional support during your time in hospital.

Care bags are available for families containing items to make a families’ stay in hospital a little more comfortable, plus a variety of financial assistance vouchers are available for eligible families. Please see the ward staff at Edgar Steven Ward who distribute these vouchers on our behalf.

Family Support Coordinators are based at the Parent Carer Resource Centre located on the 2nd Floor of the Children’s Hospital Westmead Monday- Thursday from 12.30pm – 2.30pm.

If you are in hospital or coming to CHW for an appointment please stop by for a cuppa and a chat.

We provide regular information via Facebook so please like our Facebook page.

Archie 6 “HeartKids gave me a shoulder to lean on from someone who had been on the journey before. I have met families who understand the loneliness of standing alone at a cot at 4am and most importantly it’s given me lifelong friends”  From a Heart Mum

New South Wales